Operations Executive
Company Overview
We are an established international manufacturing and operations organisation serving overseas clients across regulated and precision-driven industries. With production facilities in Vietnam (Hanoi) and China (Hangzhou), we support global markets including the US and UK, delivering high-quality products through structured, time-critical production and fulfilment processes.
Role Overview
We are looking for Operations Executives to support end-to-end coordination between overseas factories and international clients. This role plays a critical part in ensuring production schedules, delivery timelines, and client communications are managed accurately and professionally. The ideal candidate is detail-oriented, organised, and comfortable handling multiple orders in a fast-paced, cross-border environment.
Key Responsibilities
- Liaise closely with manufacturing teams in Vietnam and China on production orders, schedules, and operational queries
- Plan, track, and manage production and delivery timelines to ensure on-time fulfilment to international clients
- Coordinate multiple orders and shipments concurrently, ensuring accuracy in documentation and delivery details
- Handle written communication with overseas clients and internal stakeholders professionally via email and reports
Requirements
- Minimum 2–4 years of relevant working experience in operations, supply chain, logistics, or production coordination
- Experience managing multiple orders, deliveries, or production timelines in a structured environment
- Strong written communication skills, especially in professional email correspondence with international clients
- Highly organised, detail-oriented, and comfortable working across different time zones and cultures
- Proficient in basic office tools (email, spreadsheets, documentation systems)