Technical Specialist

Singapore

Full Time

Mid Level

We are seeking a talented Technical Specialist to provide exceptional after-sales technical support. You will be able to deliver impactful solutions related to live production streaming and video learning systems that engage and impress audiences!

Responsibilities:

Empower users through seamless system setup, documentation, and engaging end-user training experiences.
Provide exceptional after-sales technical support, swiftly resolving challenges and leaving customers satisfied.
Foster strong partnerships with manufacturers, accessing top-notch technical support and streamlining RMA processes.
Masterfully comprehend and interpret technical plans, specifications, and schematic block diagrams to deliver outstanding results.
Showcase expertise in hand/power tools, test equipment, wiring/cabling, and termination, ensuring precision and excellence in every task.

What We're Looking For:

Proficient in video and new media technologies, able to assist with system installations and customer technical support.
Experience or background in media technology/AV media technology/ multimedia technology is preferred.
1-2 years’ verifiable experience in setting up, installing, and supporting such systems preferred.
Experience in Q-SYS Design (LUA or Block) programming would be an added advantage.
Excellent customer interaction skills with confidence and strong customer service abilities.
Adaptable and efficient in managing tasks and projects in a fast-paced environment, with a willingness to learn and provide optimal solutions to customers.
A diploma in a media technology-related field of study is preferred.

What We Offer:
Join our innovative and collaborative team as authorised representatives for multiple top brands and harness cutting-edge technologies to create exceptional solutions for our customers.
Apply now and let's shape the future of new media technology!

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Technical Specialist

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