Role Overview

We are looking for a driven and customer-oriented Travel Consultant (Sales) to provide professional travel advisory and convert customer enquiries into confirmed bookings. This role combines consultative selling with relationship management, ensuring customers receive a seamless and enjoyable travel planning experience.

Key Responsibilities

• Provide professional travel consultation and recommend suitable tour packages based on customer needs
• Handle customer enquiries via WhatsApp, social media platforms, and walk-in interactions
• Convert leads into confirmed bookings and consistently achieve sales targets
• Build and maintain strong relationships with customers to drive repeat business
• Follow up on enquiries and deliver excellent after-sales service
• Assist in travel fairs, roadshows, and company events to generate leads
• Opportunity to take on tour manager responsibilities and lead tours when required

Requirements

• Minimum 1–2 years of experience in sales, travel consultancy, or customer-facing roles
• Fluent in English, Malay, and Mandarin (spoken and written) to engage a diverse customer base
• Strong communication and interpersonal skills with the ability to build rapport quickly
• Sales-driven, proactive, and customer-oriented mindset
• Comfortable working in a target-driven environment
• Basic computer literacy (e.g. WhatsApp, CRM systems, email)
• Prior experience in travel sales or customer service will be an advantage

Benefits

• Attractive commission structure and performance-based incentives
• Opportunities for career growth and exposure to overseas travel
• Friendly and supportive team environment

Salary Range: $1,700 – $4,000 (inclusive of basic, allowance, incentives, and tour leading allowance)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.